Delivery Information

All orders are shipped by EMS, DHL, Fedex, Rincos, K-Packet, Shipter

Order collecting period is 1-3 business days, but can also go up to 3-5 days for bigger orders.

 

Express Delivery

 

DHL

Estimated delivery time: Generally 2-7 business days(varies by country)

Online tracking: Yes   Click here-->>

Restrictions: Not available for all countries

Notes: Complete and correct address (including phone number) required for delivery

We are not available to undervalue for this shipping company

 

EMS

Estimated delivery time: Generally 5-15 business days(varies by country)

Online tracking: Yes Click here -->>

Restrictions: Not available for all countries

Notes: Complete and correct address (including phone number) required for delivery

 

FEDEX

Estimated delivery time: Generally 3-7 business days(varies by country)

Online tracking: Yes Click here-->>

Restrictions: Not available for all countries

Notes: Complete and correct address (including phone number) required for delivery

 

Ordinary Delivery

 

RINCOS

Estimated delivery time: Generally 7-20 business days(varies by country)

Online tracking: Yes Click here-->>

Restrictions: Not available for all countries

Notes: Complete and correct address (including phone number) required for delivery

 

K-PACKET/K-SMALL

Estimated delivery time: Generally 10-35 business days(varies by country)

Online tracking: Yes Click here-->>

Restrictions: Not available for all countries

Notes: Complete and correct address (including phone number) required for delivery

 

SHIPTER

Estimated delivery time: Generally 10-35 business days(varies by country)

Online tracking: Yes Click here-->>

Restrictions: Not available for all countries

Notes: Complete and correct address (including phone number) required for delivery

 

If you have any inquiries please contact cs@roseroseshop.com

 

Notice By Countries

We are not responsible for customer issues for this reason we advice you to check information at your nearest post office

Bellow information was received by notice from shipping companies and can be not full

 

Shipping to Ukraine to PUDO

 Currently shipping to Ukraine is available only to Pick Up Point 

Process: RRS send parcel to Shipter-->> Shipter forward it to local shipping company-->>Local shipping company contact to receiver and notice about nearest Pick up Point  

*Please fill phone number correct as parcel will be disposed of by shipping company in case of not claiming

You can check shipping available regions Click here-->>

 

Brazil

  For Brazil CPF code is required.Please add it in comment to seller.We will not able to ship without it

  For Indonesia TAX ID(NPWP) is required.Please add it in comment to seller .We will not able to ship without it

 BOXBERRY

   

INFORMATION ON VAT FOR E-COMMERCE

From July 1st, a new e-commerce VAT will be introduced in the EU and UK

Purchase not be accepted

if it is due to tax payment problems, so please double check before purchasing.

    1. Country : EU, UK

   2. Tax rate : 10% ~ 23%

   3. Tax payer : The Recipient/buyer