Privacy policy
Last Updated: April 8, 2025
This Privacy Policy describes how RRS ("we", "us", or "our") collects, uses, and discloses your personal information when you visit 19rcim-tq.myshopify.com (the “Site”), use our services, make a purchase, or otherwise communicate with us regarding the Site (collectively, the "Services"). In this Privacy Policy, “you” refers to any user of the Services, whether a customer, website visitor, or any other individual from whom we collect information as described herein.
Please read this Privacy Policy carefully. By using or accessing the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, do not use or access the Services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take other steps as required by law.
How We Collect and Use Personal Information
To provide our Services, we collect personal information about you from a variety of sources, as outlined below. The specific information we collect and how we use it depends on how you interact with us.
In addition to the specific uses described below, we may use your information to communicate with you, provide and improve the Services, comply with legal obligations, enforce our terms, and protect or defend our rights and the rights of our users or others.
Personal Information We Collect
The types of personal information we obtain depend on how you interact with our Site and Services. "Personal information" refers to information that identifies, relates to, describes, or can be associated with you. Below is a breakdown of the categories and specific types of personal information we collect.
Information You Provide to Us Directly
This includes information you provide when using our Services, such as:
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Contact details including name, address, phone number, and email Order information such as billing and shipping addresses, payment confirmations, email, and phone number Account information including username, password, security questions, and other details used for account security Customer support details, including any messages or content you send us |
Some features of the Services may require you to provide this information directly. You may choose not to provide certain information, but doing so may limit your access to or use of those features.
Information We Collect Automatically
We may also automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. This may include device information, browser type, network connection data, IP address, and usage details related to your Site visits and account activity.
Information from Third Parties
We may receive information about you from third parties, including:
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Shopify and other companies that support our Site and Services Payment processors who collect payment data (e.g., bank account, credit or debit card information, billing address) for fulfilling orders and processing transactions Marketing and analytics providers using technologies like pixels, web beacons, SDKs, third-party libraries, and cookies to collect certain information when you interact with our Site, emails, or advertisements |
We handle this information according to this Privacy Policy. See also the “Third-Party Websites and Links” section below.
How We Use Your Personal Information
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Providing Products and Services Marketing and Advertising Security and Fraud Prevention Customer Support and Service Improvement |
Cookies
Like many websites, we use cookies. For detailed information about cookies used by Shopify, visit https://www.shopify.com/legal/cookies. We use cookies to enhance and improve the Services, remember your actions and preferences, analyze interactions, and personalize offerings. Third parties and service providers may also use cookies on our Site for these purposes.
Most browsers accept cookies by default, but you can modify your settings to reject or delete them. Blocking cookies may impact your experience and limit the functionality of certain Services.
How We Share Personal Information
Under this Privacy Policy, we may share your personal information in the following situations:
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With vendors or service providers (e.g., IT management, payment processors, data analytics, cloud storage, shipping) acting on our behalf With business and marketing partners for service and advertising purposes, in accordance with their privacy policies When you consent to or direct us to disclose your information to third parties (e.g., for shipping or social media features) With affiliated companies within our corporate group To comply with legal obligations or protect rights and enforce terms (e.g., during a merger or in response to legal requests) |
We may share the following categories of personal information for the purposes described above:
| Category | Recipients |
|---|---|
| Basic contact and account identifiers | Vendors and service providers |
| Order and shopping information | Business and marketing partners |
| Internet or similar activity (e.g., usage data) | Affiliates and advertising partners |
| Geolocation data (e.g., IP-based location) | Vendors and service providers |
We do not use or disclose sensitive personal information without your consent or to infer characteristics
about you.
Third-Party Websites and Links
Our Site may contain links to third-party websites or platforms not affiliated with or controlled by us. We are not responsible for the privacy or security of those sites. Information shared on such platforms (e.g., social networks) may be viewed and used without restriction by others. Inclusion of links does not imply endorsement.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, contact us to request deletion.
As of the effective date of this Privacy Policy, we do not knowingly “sell” or “share” (as defined by applicable law) personal information of individuals under 16.
Security and Data Retention
We take reasonable measures to protect your information, but no system is completely secure. Do not send sensitive information over unsecured channels. We retain personal data based on the purpose for which it was collected, our legal obligations, and other factors.
Your Rights
Depending on where you live, you may have the following rights regarding your personal information:
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Right to access/know You can request details about the personal information we hold about you and how we use it. |
You can exercise these rights via the contact information below. We do not discriminate against users for exercising their rights. We may verify your identity before fulfilling requests. You may also designate an authorized agent to act on your behalf.
Complaints
If you are unhappy with how we handle your personal data, please contact us using the information below. You may also have the right to lodge a complaint with your local data protection authority.
International Users
Your personal information may be stored, processed, and transferred outside your country of residence. If we transfer data outside the European Economic Area, we use approved safeguards such as Standard Contractual Clauses issued by the European Commission (or equivalent safeguards in the UK).
Contact Us
If you have questions about our privacy practices or want to exercise your rights, you can contact us by email at cs@roseroseshop.com, by phone, or by mail at: